Refund policy

• Cancellation Policy:
  • Orders cannot be canceled after processing.
  • A one-hour window for cancellations is allowed after placing an order.
    
    
• No Returns Policy:
  • Returns are not accepted as all items are printed to order.
    
    
• Issue Resolution:
  • Customers can email a picture of any order issues.
  • A replacement of the same item (size and color) will be sent at no charge.
  • If the item is unavailable, a refund or discount will be offered.
    
    
• Processing Time:
  • Customers should allow up to 72 hours for processing after reporting an issue.
    
    
• Customer Incentive:
  • A 10% discount on a future order will be offered for any inconvenience.
    
    
• Environmental Messaging:
  • The policy will emphasize the company’s commitment to being environmentally friendly by only producing items when ordered.